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Reactivate Your Disabled UAN Account With These Simple Steps!

Reactivate Your Disabled UAN Account with These Simple Steps

Are you struggling with a disabled UAN (Universal Account Number) and unable to access your Provident Fund (PF)? You’re not alone. Many employees face this issue. This guide explains the common reasons for UAN deactivation and outlines the steps you can take to reactivate your account and regain access to your PF balance.

What Is a UAN Account?

The Universal Account Number (UAN) is a unique 12-digit number provided by the Employees’ Provident Fund Organisation (EPFO). It connects all your PF accounts across different employers, allowing you to view your PF balance, withdraw funds, and transfer accounts when changing jobs. Importantly, the UAN remains unchanged even when you switch employers.

Why Was Your UAN Account Disabled?

There are several reasons your UAN might be deactivated:

  • Incomplete KYC Verification: If your KYC details, like your PAN or bank account, were updated but not verified by your employer, your UAN could be disabled.
  • Service Overlap: If your resignation date from one job and your joining date at the next are the same, it may cause a service overlap, which can result in UAN deactivation.
  • e-Shram Card Registration: Registering for the e-Shram card while working can sometimes interfere with PF contributions and deactivate your UAN.
  • ABRY Scheme Misuse: Employers may have erroneously subscribed you to the Aatmanirbhar Bharat Rojgar Yojana (ABRY) scheme, causing the account to be deactivated.

Steps to Reactivate Your UAN Account

Follow these steps to get your UAN reactivated:

  1. Fix KYC Issues: Ensure that all KYC details (Aadhaar, PAN, and bank account details) are verified with your employer. If necessary, visit the PF office for assistance.
  2. Resolve Service Overlap: If there’s an overlap in service dates, ask your employer to submit a joint declaration form and have the PF office adjust the dates.
  3. Remove e-Shram Card Registration: If you mistakenly registered for the e-Shram card, you may need to remove it to restore your PF account.
  4. Address ABRY Scheme Enrollment: If your employer wrongly enrolled you in the ABRY scheme, return any funds received under the scheme to the PF office. After the refund, your UAN will be reactivated.
  5. Update Aadhaar Card Details: If there have been changes to your Aadhaar details, complete the Know Your Client (KYC) process with your employer to activate your UAN.

How to File an EPF Grievance for a Disabled UAN Account?

If you’re unable to reactivate your account, you can file a grievance with EPFO:

  1. Select Claim ID: If you don’t have a Claim ID, select “No”.
  2. Enter Your UAN Details: Input your UAN and security code and click “Get Details.”
  3. Verify UAN Information: Ensure your UAN details are correct.
  4. Fill in Personal Information: Provide your contact details, including gender, address, mobile number, and email address.
  5. Choose Grievance Category: Select “P.F. Office” and “KYC-related issues” for grievance category.
  6. Describe the Issue: In the grievance description, clearly explain your issue, such as your UAN being disabled despite KYC approval.
  7. Submit the Grievance: Review your submission and click “Submit”.
  8. Get Grievance Registration Number: Once submitted, you’ll receive a grievance number to track your complaint status.

Conclusion

Reactivating a disabled UAN account is manageable if you follow the correct steps. By fixing KYC issues, addressing service overlaps, and resolving any e-Shram or ABRY scheme problems, you can regain access to your PF account. If these steps don’t resolve the issue, filing a grievance with EPFO will help you get the necessary assistance.
For further assistance or to file a complaint, visit the EPFO Contact Us page or the ComplianceAge Community Page.


FAQs

What is a UAN account?

  • The Universal Account Number (UAN) is a unique identifier for employees’ Provident Fund accounts in India.

Why might my UAN account be disabled?

  • It could be due to incomplete KYC, service overlap, e-Shram registration, or misuse of the ABRY scheme.

What steps can I take to reactivate my UAN account?

  • Fix KYC issues, resolve service overlap, or remove incorrect e-Shram registration.

How do I file a grievance for a disabled UAN account?

  • Visit the EPF Grievance Portal, provide your UAN details, and submit a description of your issue.

Will I receive a confirmation after filing a grievance?

  • Yes, you will receive a Grievance Registration Number to track your complaint.

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